Systems, Programming, Support Experience

State University of New York, College at Plattsburgh, Computing & Media Services,
• Coordinator, 1/2000 - Present.
Manage operations of and responsible for planning for the following services: campus helpdesk; campus desktop lifecycle management and support (purchasing, installation, upgrades, etc.); specialized server-based systems; Residential Networking (ResNet) support; Web and Internet presence services; multimedia/media-equipped or computer-based labs, classrooms, and facilities; media distribution systems and materials; satellite and cable communications; audio visual equipment repair and service; and instrumentaton repair and service.

State University of New York, College at Plattsburgh, Computing Support Services,
• Acting Coordinator, 6/95 - 1/98
• Coordinator, 1/98-12/99.
Manage operations of and responsible for planning for the following services: campus helpdesk, computer-based labs/classrooms, campus desktop lifecycle management and support (purchasing, installation, upgrades, etc.), Web and Internet presence services, Residential Networking (ResNet) support, and specialized server-based systems.

State University of New York, College at Plattsburgh, Computing Support Center, Senior Programmer Analyst, System Manager, Support Staff Member

General Support Responsibilities. 1/85 - 6/95
Available for consultation on a wide variety of hardware and software products and issues. Duties include:

• Functioning as the primary support person for Electronic Mail and other network messaging systems. This includes, but is not restricted to, the performance of the duties of Postmaster and BITNET node administrator
• Assisting in the maintenance and management of networks, computer labs, and other hardware and software under the auspices of the Computing Support Center.
• Providing end-user support for all campus populations (faculty, staff, student). Support services include:Software and non-warranty hardware installation on Macintosh, Apple II, and MS-DOS based microcomputer systems.
  • Problem diagnosis (troubleshooting) of hardware and software difficulties on the VAX, microcomputers, telecommunications and network hardware, and other peripherals related to the use of these systems.
  • Hands-on, individualized training in cases where a formal training class is not appropriate.
  • Provide consultation on the purchase of hardware (computers, printers, memory, and other peripherals) and software, available through the Computing Support Center or outside vendors.
  • Provide consultation on the design and selection of hardware and software for a wide variety of applications including, but not restricted to, office automation, database applications, telecommunications, and networking.
  • Design and write software to facilitate the migration of data between different computer systems.
  • As time permits, design and write software for other specialized applications on the VAX and on microcomputers.

Unix System Management Responsibilities. 9/91 – 1/97
Responsible for the following on 10 Unix-based, multi-user systems (1 DECserver 3100, 3 DECstation 3100s, 5 VAXstation 2000s, and 1 SUN SparcServer 5) : operating system maintenance and generation, including the installation of patches and other system software; maintaining a backup library; creating and maintaining user accounts; installation and administration of specialized applications such as Internet Domain Name Service, World Wide Wed servers and clients, Internet Gopher servers and clients, USENET News servers and clients; supervision of student system managers.

Security Alarm System Management Responsibilities. 9/92 - Present
Responsibilities include : working with contractors to develop specifications for alarm systems; acting as primary alarm system administrator for the Computing Support Center office and three instructional labs, assigning user access codes and programming access schedules.

Data General AOS/VS Systems Programming Responsibilities. 1/85 - 2/90
Responsible for the following on a Data General computer system: designing, coding, and implementing original system software to facilitate the management, use, and operation of the system. Some examples of such systems include: usercode creation front-ends; user name directories; security report generators; and user menus. Also wrote software to facilitate the migration of data between this system and other systems.

Data General AOS/VS System Management Responsibilities. 1/85 - 2/90
Responsible for the following on a Data General computer system: operating system maintenance and generation, including the installation of patches and other system software; maintaining a backup library; conducting introductory training sessions in the use of the computer; developing and maintaining standards relative to the use of software and hardware; operating the system for hardware and software performance measurement; analyzing software trouble reports submitted by users and working with vendor support personnel to resolve them. Available to assist users with errors in programming or use of system utilities.


Northeastern New York Alzheimer's Disease Assistance Center
State University of New York, College at Plattsburgh

Data Manager. 1/93 – 10/96 This is only a part-time position (8-10 hours per week). All work is performed outside of my regular hours in the Computing Support Center. Duties include: selection and installation of office hardware and software; development of office-related databases in dBASE IV and Oracle; assisting and training staff in use of various office automation applications; operating our day care center's billing system; general data management.
 

Presentations

• “Web Content Management”, co-presentor, presented at the SUNY Technology Conference, June 2001
• "Implications of Information and Computer Literacy Initiatives", part of panel presented at the the SUNY Conference on Instructional Technologies (CIT98), May/June 1998, SUNY Cortland.
• "Building An Internet Presence - Creating An Internet-Based Storefront", Electronic Frontiers Workshop Series, Technical Assistance Center, SUNY Plattsburgh (presented at Adirondack and Hudson Valley Community Colleges), June 1996
• "Guided Tour of the Internet for Alumni", Alumni Affairs Office, SUNY Plattsburgh, June 1996
• NYS Public Service Training Program, Instructor - "Internet Research for Health, Education, and Human Services: A Guided Tour", May 1996
• "A Guided Tour of Nursing and Medical Resources on the Internet", College Auxiliary Services, SUNY Plattsburgh, April 1996
• "Building A Presence on the Web - Designing A Home Page For Business", Electronic Frontiers Workshop Series, Technical Assistance Center, SUNY Plattsburgh, March 1996
• "EAHCN Tour of the Internet", Eastern Adirondack Healthcare Network/Alzheimer's Disease Assistance Center, SUNY Plattsburgh, February 1996
• "Guided Tour of the Internet for Alumni", Alumni Affairs Office, SUNY Plattsburgh, January 1996
• "Keeping Pace With Change", Plattsburgh and Clinton County Chamber of Commerce Panel Discussion, September 1995
• North Country Community College, "Guided Tour of the Internet - Training For CenCom's Internet Connection", June & July 1995
• "Weaving Your Support Web : A Case Study Of Collaboration Among Intra-Campus Support Agencies", presented May 11, 1995 at the UVM Working Strategies Conference.
• "Building Alliances in SUNY: A Work In Progress", presented May 11, 1995 at the UVM Working Strategies Conference.
• "What is The World Wide Web?", April, 1995. SUNY-Plattsburgh's yearly "ShowCase" of research and scholarly activity.
• "VICE (Virtual Instructional Collaborative Environment) & REST (Research, Education, Service, & Teaching) : Building Alliances in SUNY", co-presentor, presented at the SUNY Computer Officers' Association (COA)/Telecommunications Officers' Association (TOA)/Education Technology Officers' Association (EdTOA) - June 1994
• "Technology in the Multidisciplinary Education Process", co-presented at "Mapping Your Way On The Information Superhighway", SUNY Faculty Access to Computing Technology (FACT)/Plattsburgh Research Institute for Defining Education (PRIDE) Conference, April 1994
• "The Digital REST Area on the Information Superhighway at SUNY-Plattsburgh - ShowCase, April 1994", exhibitor, presenter, and co-coordinator of this symposium as part of SUNY-Plattsburgh's yearly "ShowCase" of research and scholarly activity.
• "Hands On Internet", presented at the 1993 Educational Symposium on Telecommunications, SUNY-Plattsburgh, March 1993. I also served as co-chair and technical coordinator for this conference.
• "Lotus 1-2-3 Overview", SUNY-Plattsburgh Institute For International Business Education and Training, November 29, 1991. Presented an introductory session on the use of Lotus 1-2-3 for a group of visiting Soviet accountants.
• "Access to Data On Campus : New Opportunities and Techniques for Obtaining Information Via SUNY-Plattsburgh's Network" SUNY-Plattsburgh's Showcase 92 Co-presenter of this exhibit.
• "Electronic Mail: Techniques and Privacy". Presented this lecture as part of the SUNY-Plattsburgh's Tuesday Reflections Lecture series. September 25, 1990
• "Computer Assisted Multimedia Presentations" Showcase 90 Co-presenter of this exhibit. Designed and implemented one of these presentations which involved creating and collecting images, text, and sounds and incorporating them into a presentation using MacroMind Director.

Conference and Workshop Attendance

• SUNY Technology Conference, June 2002
• SUNY Technology Conference, June 2001
• SUNY Computer Officers’ Association/Fall Wizard Conference, October 2000
• SUNY Technology Conference, June 2000
• CAUSE '98, December 1998
• SUNY Technology Conference, June 1998
• SUNY Conference on Instructional Technology (CIT '98), May/June 1998: funded by PDQWL Grant
• CAUSE '97, December 1997
• SUNY Teaching, Learning, and Technology Roundtable Workshop, June 1997
• SUNY Technology Conference, June 1997
• SUNY Technology Conference, June 1996
• InternetWorld '94, Washington, D.C., December, 1994
• SUNY Computer Officers' Association (COA)/Telecommunications Officers' Association (TOA)/Education Technology Officers' Association (EdTOA) - June 1994
• "Mapping Your Way On The Information Superhighway", SUNY Faculty Access to Computing Technology (FACT)/Plattsburgh Research Institute for Defining Education (PRIDE) Conference, April 1994
• SUNY Computer Officers' Association (COA)/Telecommunications Officers' Association (TOA)/Education Technology Officers' Association (EdTOA) - June 1993
• 1993 Educational Symposium on Telecommunications, SUNY-Plattsburgh, March 1993
• Computing Strategies Across The Curriculum, University of Vermont, April, 1992
• 1990 Computer Training and Support Conference, Orlando, Florida, October 1990 (PDQWL Supported)
• Computing Support and Training Workshop, Orlando, Florida, December 1989 (PDQWL Supported)

• Faculty Senate (Fall 03-Present)
• Faculty Senate Resources and Planning (Fall 03 – Present)
• Strategic Planning Committee (Fall 03-Present)
• Web Forms Group (Fall 03-Present)
• Online Catalog Group (Fall 03-Present)
• Advisory Group on Policies and procedures (Summer/Fall 03)
• HIPAA Security Team (Fall 02-Present)
• SUNY Computer Officers’ Assocation (COA) Executive Committee, July 1999-June 2003
• SUNY Computer Officers’ Assocation (COA) Academic Program Chair, July 2000- 2002
• Library and Information Systems Groups/Committees (Current)
  • Computing & Media Services Desktop Support Group
  • Computing & Media Services Systems Management Group
  • Computing & Media Services User Services Group (Convenor)
  • Coordinator’s Council
  • Library Systems Group (Convenor)
• Library and Information Systems Groups/Committees (Past)
  • Joint IT Group (Campus-Wide Authentication Workgroup (Convenor)
  • Campus-Wide Authentication Workgroup (Convenor)
  • LIS Reogranization Working Group
  • Computer User Services Group (Leader)
  • Systems and Networking Group
  • Data Information Management Group (member until August 1997)
  • Instructional Group (member 1997-98)
  • Facilitator's Group
  • Steering Group
  • AD-HOC Systems Planning Group
  • AD-HOC Hawkins-Feinberg Move Committee
• Other Divisional, Campus, and Community Groups/Committees (Standing or On-Going)
  • Web Oversight Committee
  • Educational Technology Funds Committee
  • Beekmantown Central School Technology Planning Committee
  • Beekmantwon Youth Commission (Member 2001-present, Chairperson 2003-04)
  • Beekmantown Youth Commission Soccer Coach (1999, 2001, 2002)
• Other Divisional, Campus, and Community Groups/Committees (Short-Term or Completed)
  • Campus SWOT Committee (2002)
  • NYS-Quebec Economic Summit (support planning group)
  • President’s Senior Advisory Group (01-02)
  • Middle States Planning Sub Committee (2000)
  • Administrative Computing Advisory Committee
  • Teaching Learning Technology Advisory Group (ex-officio)
  • PLAttsburgh Information Delivery (PLAID) Coordinating Committee (5/94 - Present)
  • Learning PODs Task Force
  • Campus Informations System Selection Task Force (10/98 – 4/99)
  • Campus Phone Directory (1990 - 1998)
  • Administrative Database RFP Development Group
  • Clinton County Gateway Project, Technical Subcommittee (8/94 - 9/95)
  • SUNY-Plattsburgh President's Task Force On Technology Planning (5/94 - 1/95)
  • Search Committee for Programmer Analyst (Chair 2001)
  • Search Committee for Web Editor (Chair 2001)
  • Search Committee for WWW/Helpdesk Position (Chair 1996)
  • Search Committee for Lab Technical Support/Helpdesk (Chair 1996)
  • Search Committee for Programming Manager (10/97 – 4/98)
  • Search Committee - Telecommunications/Network Technician (4/94 - 5/94)
  • Search Committee - Access Services Librarian (5/92 - 9/92)
  • Search Committee - Reference Librarian (5/92 - 9/92)
  • Campus-Wide Information Systems Design Team (9/91- 1/92) - Chair
  • Computing Services Advisory Committee (5/89 - 9/90)
  • Database Advisory Subcommittee
  • Networking Planning Subcommittee
  • Information Systems Task Force (1/88 - 5/89)
    • Networking Subcommittee
    • Environment Subcommittee

Teaching Experience

Instructor, Computer Science Department SUNY-Plattsburgh:

• CSC111, Computation, Reasoning, and Problem-Solving, Spring and Summer 1992
• CSC121, Fundamentals Concepts of Computing, Fall 1992
• CSC225/226, Business Programming with COBOL - Spring 1988 & 1989 and Fall 1990
• CSC201 Introduction to Business Programming with COBOL - Fall 1988 & Spring 1990
• CSC205 Business Applications of Microcomputers - Fall 1989, Summer 1992
• CSC415 Applications of Microcomputer Systems - Fall 1991

This was a separate appointment as an adjunct instructor so all duties were performed outside my regular hours at the Computing Support Center. Responsible for preparing and presenting lectures on concepts and functions of computer hardware, languages, file processing techniques, business applications, office automation software, and IBM PC internals. Also responsible for grading of all assignments and examinations as well as issuing final grades.
 

Conference and Workshop Attendance

State University Of New York, College At Plattsburgh December 1984, Major in Computer Science, Bachelor Of Science Degree, Cum Laude.

State University of New York, College at Plattsburgh, Summer 1989, 6 graduate credits in Education, currently non-matriculated.
 

Publications

"Network Messaging Systems at SUNY Plattsburgh", a 40-page document on the use of Electronic Mail and other messaging systems.

"Anthropomorphosis", a short story that appeared in the Fall 1990 issue of Faculty Forum.
 

Campus Address/Contact Info

Coordinator, Computing and Media Services
Feinberg Library, Room 215
101 Broad Street
Plattsburgh, NY  12901
(518) 564-2435
john.bradley@plattsburgh.edu

 

Copyright © 2005 John P. Bradley
Page Last Updated: February, 2005
By J. P. Bradley
Questions, comments, vague or specific misgivings?
Contact   john.bradley@plattsburgh.edu