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Chapter 4
Maintenance Operations
Chapter 6
Chapter 8
HRT 383
Lodging Operations Management I
Hotel, Restaurant and Tourism Management Department
State University of New York College at Plattsburgh
Dr.
Mark
M. Gultek
Lecture
Hours:
OFFICE: Sibley 403 I
Office Hours:
TELEPHONE:
518-564-4207
E-MAIL:
Mark.Gultek@platssburgh.edu
Hotel
Front Office Management, 4th Edition James A. Bardi ISBN: 0-471-68710-3