Please indicate if you are:

Full-time faculty
Part-time faculty

Please tell us your department.

How did you become aware of electronic reserve (Eres)?

by mail from the Feinberg library
from the library web site
from my peers/colleagues
from my students
other

If you answered other for the previous question please tell us how:

Which best describes your use of reserve services:

I do not use reserves
I use both standard and electronic reserves
I use only standard reserves
I use only electronic (Eres) reserves

If you do not use electronic reserve (Eres) please tell us why not:

For questions 7-12 please use the following key to answer

1 Very Satisfied    2 Somewhat Satisfied    3 Satisfied    4 Dissatisfied    5 Very Dissatisfied

How satisfied are you with the electronic reserves processing time---between submission of reserve materials and online availability?

1 2 3 4 5

How would you rate your satisfaction with the image quality of electronic reserve documents?

1 2 3 4 5

How would you rate the ease with which you can access your electronic reserves (Eres) documents on the web?

1 2 3 4 5

How satisfied are you with the way critical electronic reserve information--for example passwords--are communicated to you by library reserve staff?

1 2 3 4 5

How satisfied are you with the responsiveness of reserve staff to your questions about electronic reserves?

1 2 3 4 5

How would you rate your overall level of satisfaction with electronic reserves ?

1 2 3 4 5

What would be your suggestions for improving electronic reserve services?